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Privacy Policy

Data controller


Purpose of processing

Personal data is processed for:

  • Managing bookings and stays
  • Customer service
  • Compliance with legal obligations (guest registration)
  • Sending communications (where consent has been given)


Legal basis

  • Performance of a contract
  • Legal obligation
  • User consent


In accordance with the General Data Protection Regulation (GDPR).

Data processed

  • Full name
  • Identity document
  • Nationality
  • Telephone number and email address
  • Stay details


Data retention

  • For the duration of the contractual relationship
  • In accordance with the applicable legal retention periods


External booking providers

This website uses a booking system provided by Simple Profit.

When making a booking, the user will be redirected to that platform, where their personal data will be processed in accordance with the provider’s policies.

The provider may act as:

  • An independent data controller, or
  • A data processor

as applicable.

Users are advised to review the provider’s privacy policy before completing their booking.

Recipients

Data may be disclosed to:

  • Competent authorities (security)
  • Technology providers
  • Booking platforms


International transfers

Tools such as Google Analytics are used, which may involve international data transfers subject to appropriate safeguards.

User rights

You may exercise your rights of:

  • Access
  • Rectification
  • Erasure
  • Objection
  • Restriction of processing


At: primaverahostel@gmail.com

Security

Technical and organisational measures are implemented to protect personal data.